Questions & Answers

Typical Questions Answered by an Energy Audit.

Click the question to get the correct answer.

What does Metro One Investments do?

Metro One Investments offers a smart and complete way to make your house more comfortable and energy efficient.

What services does Metro One Investments provide?

Metro One Investments offers assessment and installation services. During assessment, a MOI Advisor will visit your home to assess your home’s current energy performance, and recommend options to make your home more comfortable and energy-efficient. Then, the MOI team or one of our selected service providers will perform installations, including window replacement, insulation, air and duct tightening, heating venting and cooling systems (HVAC), lighting, air quality monitoring, and more..

What’s involved in a home assessment?

A MOI Advisor will conduct a series of diagnostic tests to determine your home’s energy efficiency. Afterwards, we’ll discuss the results and make recommendations on what can be done to improve your home’s performance.

How long does the assessment take?

Approximately two to four hours.

Do I have to be there?

Someone over the age of 18 must be present. A homeowner should be present to answer any specific questions and discuss the results of the assessment.

What will I learn?

After testing is complete, you’ll learn the results and see how your house compares with others of its size and age. Your MOI Advisor will discuss recommended improvements—as well as potential energy
savings. You may be surprised to learn that a small fix can make a big impact on your home’s efficiency.

What does the assessment cost?

We have several options and pricing varies.  Call us for more information.

I’m building a new home. Can I participate?

MOI solutions are specifically designed for existing homes. Check out MOI Home Service’s Environments for Living program for new home construction.

What is the Whole Home Energy Savings Limited Guarantee?

We provide a limited guarantee on whole home energy savings for improvements that are installed by MOI. Please note that we’ll need 12 months of fuel and utility bills before the initial assessment.

How is the Whole Home Energy Savings Limited Guarantee calculated?

Please refer to the attached document for details on how the guarantee is calculated.

How do I submit a claim on the Whole Home Energy Savings Limited Guarantee?

Simply download the claim form and follow the instructions. Claim Form.